Quality and Compliance Specialist

The Montana Department of Public Health and Human Services (DPHHS) has an exciting career opportunity within the Intensive Behavior Center in beautiful Boulder Montana.

Job Overview\:  The Intensive behavior Center (IBC) is an intensive, short-term treatment facility for individuals who have intellectual/developmental disabilities and co-occurring mental illnesses.  IBC provides an environment for building healthy, effective, and fulfilling lives so those receiving treatment can live successfully in the community after discharge. 

The Quality and Information Specialist participates as a member of the Quality management team and oversees Therap Services(electronic client record system) and has experience with the modules and functions of the system.  This position will review online documentation reporting, and communication including progress notes, incident reports, Medication Administration Records (MAR), and will audit on a daily basis to ensure all required documentation is being completed and will report any deficiencies to the management team.  This position’s responsibilities include quality assurance of online documentation, researching, developing, and implementing new Therap modules and updates that would increase the proficiency of the facilities documentation.  This position will be required to present training on Therap system to new employees during orientation and provide continued and as needed training to staff as required.

Why Join DPHHS\: Our mission at DPHHS is to serve Montanans in their communities to improve and protect the health, safety, and well-being, and to empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.

Qualifications for this Career Opportunity\:

• General knowledge of business and database management principles and practices. 

• Knowledge of training techniques for adult learners.

• Review and auditing knowledge.

• Incident Management knowledge.

• Quality Assurance knowledge.

• Effective written and verbal communication skills.   

Minimum Qualifications (Education and Experience)\:

• Bachelors Degree in Business and two years job related experience. Other directly related combinations of education/experience may be considered on a case-by-case basis.

• Preferred\:  Certified Therap Services Trainer or willing to become certified if requested by facility administrator.

How to Apply\: To be considered for a DPHHS position, submit your state application and attach your resume on the State of Montana Careers website. 

Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.

Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.

State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.